Terms & Conditions
As all items are handmade with love, each item will not be identical.
Our Preserved Roses are real and fresh, kept in a room with Dehumidifier which removes moisture and maintain its condition.
Roses are able to stay vibrant up to a year when there is no direct contact to sunlight, excessive heat or moisture.
We provide packets of Silica Gel for each purchase, to even further maintain the lifespan of the Roses and color, even after a year.
Our policy lasts 3 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
We only refund items if they are defective or damaged.
Please send us an email at firstname.lastname@example.org regarding the damaged or defective arrangement.
We will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card
or original method of payment, within 7 – 14 days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com